Testimonials
Customer satisfaction is our top-priority, and we value your feedback. Check out what our customers are saying about us.
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We recently hired MacKenzie Heating and Cooling to an install air conditioning unit. The service from the estimating process, installation and follow up was nothing less than excellent. Everything was explained from onset and scheduling was very convenient. We will... Read More use MacKenzie for servicing all our equipment, even our exisiting heating system (installed by a different company). We would highly recommend them.
Michele Riordan
Mac Kenzie cleaned my boiler, service technician was awesome, on time and very personable. I would recommend them to all.
sharon shea
Max did a wonderful job cleaning my furnace in East Kingston. He was polite and spent a lot of time making sure the job was done properly. I will definitely have them back next year.
allison Snyder
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No heat service call. Fast response and fixed. I have had McKenzie service my homes for many years.
Michael E Fracher
I had a mini split installed and the process was smooth, communication was great. It was up and running much quicker than I anticipated. Brent and Craig are great to work with. I highly recommend them and they will be... Read More my go to for any HVAC or fuel needs!!
Julie Dolan
Had my old furnace and water heater replaced, took a few guys less than a day and they did a great job - price seemed very fair. Thanks Dave, Trevor, and Craig. And Dave again for coming out quick on... Read More a Saturday for some old wiring that needed fixing. I'm glad we went local with MacKenzie.
Andrew Eddy
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MacKenzie’s has just been awesome to work with. From sales to the technician’s and even the people who answer the phones. They are so friendly and helpful and take the time to explain everything. I’ve had 2 mini splits installed... Read More and I couldn’t be happier. I just had my furnace cleaned and inspected and he explained everything that he did and had a recommendation for future need. I’m switching to them next year for my oil needs. I just love this company. Highly recommend!!
Sue McLeroth
We recently had our oil burner furnace replaced and Brent Mackenzie and his team made the process easy and they did an amazing job. Highly recommend them to everyone. Thank you Mackenzie fuels the Emonds!
indybindyboo boo
No heat situation and Mackenzie sent a tech over within the hour! Great service and fair pricing! Thank you guys!
Brittany Porter
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I can’t say enough about this company ! I was out of town, got home to find my heating system wasn’t working properly, called at 3:30 and a tech was here at 5 ! Jake was very knowledgeable, walked me... Read More thru my options and in general gave great advice as well as fixing my problem . So glad I found a reputable company that knows how to treat their customers !
Laurie Felter
We originally switched to MacKenzie because they had the best pricing, but have stayed with them because of great service and nice people.
Rick Wallwork
I really wish I could give more stars than 5. I just bought a new house in Stratham and, with so much going on with starting up a new house, I didn't think to check the Propane tanks. Whelp, I ran... Read More out (this was a Friday before MLK holiday weekend). I called Mackenzie on a recommendation and Dave came out within an hour to check out my system. All looked good. He then told me that they don’t charge for removal of another company’s tanks, and that he could get new ones out here by Monday with 40 gallons between them to start. So, I cancelled with Dead River and signed with Mackenzie. But wait, there’s more… Dave called me about an hour later and said they can come out within an hour to put in two new 100 gallon tanks, with 40 gallons to start with. Sure enough, they were here within that hour installing them. Thankfully, these tanks were bound for a house in Exeter, but no one lives there yet. So, Dave redirected them to me because I was out of gas. During installation, they also found a propane leak and fixed that with a reasonable price. Amazing service from Mackenzie. I couldn’t have received a better recommendation. I will now recommend Mackenzie to anyone that asks.
Vincent Ghika
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Very happy with the service we received. We were having trouble with a second hearing zone. We called for an appointment, scheduled us for the next day. We were told a technician would be at our home between 1-3. Dave... Read More arrived at 2:30. We received texts that he was on his way. He was professional and fixed our issue. Thank you Mackenzie Fuels!
Kristin Sirois
Can not say enough about the staff. They are very customer aware. Very efficient, knowledgeable, and very professional and pleasant. Highly recommend
Shaun McEachern
We smelled an oil leak late Friday night. Max was over immediately and stayed late to fix the problem. Awesome company and great employees. Highly recommend! (Thank you, Max!!)
Gina Marrocco
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Excellent tech.always prompt for deliveries or service.
John Berrini
Excellent communication and service. Craig Conrad was prompt, courteous and competent. Many thanks!
Peter Hatt
We do our tuneups with them every year. The technician is named Jake. He is very nice and very knowledgeable. I would definitely recommend Mackenzie.
andrew morris
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McKenzie Heating is a great company to work with. The employees are top notch, friendly, knowledgeable and on time. Craig did my yearly maintenance, very efficient. I highly recommend this company.
Anne Hutchinson
Can not say enough about the response from MacKenzie Fuels this morning! Very Very prompt response to my concerns regarding my gas heater. Dave Wilson arrived shortly after my call was quick the diagnose the problem. He explained... Read More all of the options to remedy the problem and was quick to bring it to a resolution. Friendly, prompt, outstanding service! Thank you for your help.
Dianne Nye
It’s nice when loyalty pays off. I’ve been loyal to them and they have been loyal to me. Very responsive and fair.
J. Peter St. Clair
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My Fujitsu ductless air conditioner failed at the worst time - a 3 day heat wave. I'm impressed with the care and consideration I received, right from the start of the technician's first visit analyzing the problem to then... Read More sourcing a new unit and then to the installation of the new unit on a Saturday. The technician carefully explained what he was going to do, what he had then done and what the results were: needed to order new parts before it could be fixed. Before leaving, he asked if there was anything that he could do for me: install a window fan, help with windows, whatever. What a remarkably nice guy! And then they expedited the unit and came on Saturday to install it. Excellent service and care for their customers!
Cheryl Perkins
Had technician Dave Wilson today for a thorough cleaning of my furnace/ ductwork/ air conditioner. Very professionally done! Dave was a pleasure to meet and answered all questions I had about the system. Highly recommend MacKenzie!
Susan Hay
We recently decided to replace our oil-fired boiler and our LP on-demand water heater with a combination LP unit. Mackenzie Heating & Fuels did a fantastic job from start to finish. We were very impressed with the professionalism of all... Read More of their employees and are completely satisfied with the new system.
D Parkinson
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i had no hot water. Service technician Jake Normandin was extremely knowledgeable and explained everything he was doing to troubleshoot the problem. He found it and fixed it. I can't say enough about mackenzie as i have been with them... Read More for 4 years now and they are very good with reasonable prices. I also have my system serviced with them every year, and get my oil from them. Very professional. Thank you for being the best company out there! Highly recommend
Lisa Hanson
Dave was expert, Professional and worked his tailbone off to get us our heat!
Gauri Deb Flynn
Do yourself a favor and entrust MacKenzie Heating and Cooling for all your gas, oil, water heater, HVAC etc needs. They have SUPERB customer service and have helped us many times. David Wilson is an amazing technician and asset to... Read More this business. Brent MacKenzie will do whatever it takes to make you a customer for life. To top it off, you are supporting a local Seacoast NH business and their families. Cannot praise them enough.
Brian Helfrich
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MacKenzie services the HVAC units at one of my retail stores and has for years. They are always friendly, on time, and they take the time to explain and work with us as customers. Had them out last night for... Read More something that ended up being a silly issue but they fixed it (and didn’t make me feel dumb). Truly one of the few vendors that I do not dread working with nowadays. I highly recommend them for home and work.
Megan Kearns
I needed my furnace and oil tank inspected and furnace serviced. The company was very professional, from scheduling the appointment, appraising me of the technician's arrival time and completing the work. Dave was courteous and thorough and price for... Read More service was reasonable. I was very happy with MacKenzie Heating and Cooling.
Debra N
Dave and Trevor were both excellent and very professional!! It was a pleasure dealing with them!! They installed a new propane tank and checked for leaks, they found a small leak behind my kitchen stove and resolved the problem very... Read More quickly!! Would recommend McKenzie fuels to anyone!!!
Brian Frost