Testimonials

Customer satisfaction is our top-priority, and we value your feedback. Check out what our customers are saying about us.

  • Do yourself a favor and entrust MacKenzie Heating and Cooling for all your gas, oil, water heater, HVAC etc needs. They have SUPERB customer service and have helped us many... read more

    Brian Helfrich Avatar Brian Helfrich

    MacKenzie services the HVAC units at one of my retail stores and has for years. They are always friendly, on time, and they take the time to explain and work... read more

    Megan Kearns Avatar Megan Kearns

    I needed my furnace and oil tank inspected and furnace serviced. The company was very professional, from scheduling the appointment, appraising me of the technician's arrival time and completing... read more

    Debra N Avatar Debra N
  • Dave and Trevor were both excellent and very professional!! It was a pleasure dealing with them!! They installed a new propane tank and checked for leaks, they found a small... read more

    Brian Frost Avatar Brian Frost

    So grateful to Mackenzie for servicing our furnace at midnight the night before Thanksgiving! Thanks for the great service- we’ve been customers for years because of it.

    Jen Dervan Avatar Jen Dervan

    Had my first work done by MacKenzie Heating and Cooling. He did an annual maintenance cleaning. He did a good job, better than I've seen by other companies that have... read more

    Michael Avatar Michael
  • From the woman that answers your call, (Joy) to the service tech, their degree of professionalism is impeccable! My tech was Devin, an absolute gentleman and explained everything to me!... read more

    Colleen Martin Avatar Colleen Martin

    Always a great experience.

    Phil Cottone Avatar Phil Cottone

    Mackenzie Heating & Cooling is very professional and explains everything in detail. I feel they are very thorough. I have had to have them come on an... read more

    Gail Lockard Avatar Gail Lockard
  • I can’t be happier with this company. I’ve been with them for over 10 years and never had a problem. They service my burner and split units , which they... read more

    George Valentine Avatar George Valentine

    Excellent service, prompt, professional, and friendly!

    Jessica brown Avatar Jessica brown

    Mackenzie Heating and Cooling is my choice of company to service the Newburyport Five Cent Bank. Every technician has been responsive, professional, and knowledgeable. Scheduling service is easy and the... read more

    Jessica Ladd Avatar Jessica Ladd
  • MacKenzie Heating & Cooling is absolutely amazing and THE BEST company that has ever cleaned and fixed my heating boiler and also my Mitisubishi condensers and the attached indoor air... read more

    sandra maida Avatar sandra maida

    Dave was fantastic. He came to my condo after a power outage caused the ac unit to stop working. He was friendly, informative and answered all my questions about hvac.... read more

    Aaron Wolfe Avatar Aaron Wolfe

    I had my steam boiler replaced today fantastic job this guys came in and installed this beast in one day .. Technician ( Craig Conrad ) and he’s crew... read more

    Jose Medina Avatar Jose Medina

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